Category: Multi - domain statistics
Area: Information society
Survey / data collection: Survey on the ICT use in households and by individuals

MONSTAT metadata
Reference metadata
  1. Contact
  2. Metadata update
  3. Statistical presentation
  4. Unit of measure
  5. Reference period
  6. Institutional mandate
  7. Confidentiality
  8. Release policy
  9. Frequency of dissemination
10. Accessibility and clarity
11. Quality management
12. Relevance
13. Accuracy and reliability
14. Timeliness and punctuality
15. Coherence and Comparability
17. Data revision
18. Statistical processing
19. Comment

Note: For any question on metadata, please contact MONSTAT metadata support.

                                                                                     1. Contact                                                                           Vrh
1.1. Contact organization: Statistical Office of Montenegro - MONSTAT
1.2. Contact organization unit: Statistics of Innovation, Household Consumption and ICT Survey Department
1.2. Contact organization unit: IV Proleterske 2, 81000 Podgorica, Montenegro

                                                                                      2. Metadata update                                                                       Top
2.1. Metadata last certified:10/10/2020
2.2. Metadata last posted:29 October 2021
2.3. Metadata last update:20/10/2021

                                                                                3. Statistical presentation                                                                  Top
3.1. Data description:The main objective of the survey on the use of information and communication technologies in households and by individuals is to collect information from individuals about the following characteristics: - access and use of the Internet by individuals and households, - use of the Internet for various purposes by individuals and households, - ICT security, security and protection, - ICT skills and needs for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, - access to and use of the Internet in order to obtain information and services from public administrations, - access and use technologies that allow you to connect to the Internet or other networks from anywhere at any time.
3.2. Classification system:NUTS, ISCED 2011.
3.3. Sector coverage:Not relevant.
3.4. Statistical concepts and
Satellite television is a common name for television systems television signals transmitted using telecommunications satellites. The term is usually used to make these systems differ from terrestrial television where the signal is transmitted via a transmitter on the ground, or cable television where the signal is transmitted via cable. Cable TV is a common name for television systems television signals transmitted using the network of copper cables. Digital TV refers to a television via a digital signal. This is the main difference with respect to the transfer of ordinary TV, which is the analog signal. Improving image quality and Internet access are some of the features that characterize digital TV. GPRS standard for data transmission in mobile telephony is a transition to the 3G standard. GPRS allows faster data transfer, compared with the classical standard, but not so fast as in 3G. Handheld computer - PDA (manual a computer) is a computer that can be used while holding and keeps in a small bag, or for example in your pocket. The personal digital assistants (PDAs) are another term for the hand PC. PDA uses a pen instead of a keyboard. Some PDAs can also be used for mobile telephony, ie. these PDA devices can be used for mobile phone, as well as for hand-held computer. Modem (dial-up access over normal telephone line) connects households over a dial-up via analog modem. ISDN (dial-up access over normal telephone line) connects households via dial-up modem ISDN (Integrated Services Digital Network). DSL (Digital Subscriber Line) is the designation for a technology that transports data at high speeds (eg. equal to or greater than 144 kbit/s) over existing copper networks. DSL technology is a type of Internet connection that is significantly faster than dial-up and therefore indicates as broadband. Importantly DSL technologies include: ADSL: This term is used for DSL which is given greater bandwidth for download from uploading (Asimmetric DSL). SHDSL: The same speed download and upload (simmetrico DSL). Cable Internet: This technology enables high-speed Internet access through cable television networks or cable systems. As DSL technology, data is transferred over existing copper networks. The third generation (3G) mobile technology enables greater access speed compared to GPRS. Tablet is computer with a touch screen, for example. Apple, iPad, Touch Screen PC. Speed of data transfer via the mobile phone is still limited, whereby the second generation (2G) mobile technology, such as GPRS (General Packet Radio Service), a low-capacity speed compared to 3G. UMTS is a third generation (3G) mobile technology for networks based on the GSM standard.
CDMA200 belongs 3G mobile technology standards. It uses CDMA channel access for sending voice, data and signaling data between mobile phones and mobile sites. HSDPA is a communication protocol used in mobile networks third generations as part of the HSPA family of communication protocols that networks based on UMTS technology enables an increase in the flow rate data and network resources. GSM - Global System for Mobile Communications is the most widely used standard for mobile phones. EDGE - the goal of technology is to increase the transmission speed and capacity of the system and allow the new applications.
3.5. Statistical unit:(1) Households with at least one member aged 16 to 74 years; (2) Individuals aged 16 to 74.
3.6. Statistical population:All households in Montenegro with at least one person aged between 16 and 74 years.
3.7. Reference area:Montenegro
3.8. Time coverage:From 2011.
3.9. Base period:Not relevant.

                                                                                      4. Unit of measure                                                                        Top
The unit of measurement in the survey are percentages (%).

                                                                                     5. Reference period                                                                       Top

                                                                                  6. Institutional mandate                                                                    Top
6.1. Legal acts and other
The Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12 and 47/19) defines provisions for collection, processing, and dissemination of data. The Law provides to the Statistical Office clear and wide legal powers to collect and access the data necessary for the implementation of Programme and Annual Plan. The Law gives a priority to the use of administrative data and right of access to individual data that are a result of survey of other official statistical producers. As an annex to legal provisions, Statistical Office has signed several memoranda on cooperation with administrative data providers.
6.2. Data sharing:Signed agreement on cooperation with the official statistical producers: 1. Customs Administration 2. Tax Administration 3. Ministry of Finance 4. Central Bank of Montenegro 5. Trilateral agreement (MONSTAT, Ministry of Finance, and Central Bank of Montenegro) International institutions: 1. EUROSTAT 2. UN organizations 3. IMF 4. World Bank

                                                                                        7. Confidentiality                                                                          Top
7.1. Confidentiality - policy:Articles 53-60 of the Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12 and 47/19) provide a framework for protection, use, and transmission of confidential data. MONSTAT has produced two comprehensive rulebooks that cover the procedures for individual data protection as well as keeping individual records. With purpose of the meeting legal framework on functioning of security system and statistical confidentiality there was adopted the Rulebook on Keeping Statistical Data by which Manner, Time, Technical Conditions and Organization of Statistical Data Storage to Prevent Their Destroying, Misappropriation, and Unauthorized Use is Regulated as well as the Rulebook on Contents and Manner of Keeping Records on Users of Individual Statistical Data by which contents and manner of keeping records on users of individual statistical data is regular. Pursuant to the Article 59, an access to the confidential data is limited to persons performing duties and tasks of official statistical producer and up to the stage the data are necessary for official statistical production. Persons that performs duties and tasks within official statistical producers must sign the statement on respecting the principle of confidentiality. Law on Official Statistics and Official Statistical System is aligned with the Regulation No 223/2009 and the Regulation (EU) 2015/759 from 29 April 2015 that also regulate confidentiality provisions. The Government of Montenegro adopted the Statement on Commitment of Confidence in Official Statistics (Commitment of Confidence).
7.2. Confidentiality - data
Data are published as aggregate at the level of municipality as lowest level. The rules for accessing micro data are defined by Law on Official Statistics and Official Statistical System of Montenegro, Articles 58 and 59.

                                                                                        8. Release policy                                                                         Top
8.1. Release calendar:The Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12 and 47/19) stipulates that official statistical producers prepare, update, and publish Statistical Release Calendar. It is published on the website of Statistical Office not later than 20 December for the next year, for all official statistical producers that includes date of releasing statistical data. Any change in date of releasing in the Calendar is published in advance in accordance with the Procedure on Unplanned Revisions.
8.2. Release calendar - access:
8.3. User access:General aim of official statistical producer is to meet the needs of users, and to make an access to statistical data to users in an understandable manner, simultaneously and under the same conditions. Statistical Office is obliged to produce and disseminate official statistics in objective, transparent and professional manner, so that all users are equally treated.

                                                                            9. Frequency of dissemination                                                             Top
Data are published annually.

                                                                                  10. Accessibility and clarity                                                                Top
10.1. News release:Releases are published annually and are available at following links:
10.2. Publications:Statistical Office publishes the following regular publications: 1. Statistical Yearbook 2. Montenegro in Figures All publication published by Statistical Office are available at the following link:
10.3. Online database:Not available.
10.4. Micro-data access:The Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12 and 47/19) regulates rules under which external users can obtain an access to individual data for needs of research. Article 58 defines types of scientific and research organizations that can obtain such data. Providing individual data without identifier is possible only upon a written request of scientific and research institutions, with purpose of performing scientific and research activities as well as international statistical organizations and statistical producers from other countries. Research entity signs the agreement with Statistical Office, and it signs the statement on respecting the confidentiality principle. Official statistical producers keeps a separate records on users and purpose of using the statistical data given to these users.
10.5. Other:Not available.

10.6. Documentation on methodology:
The methodology of Eurostat is used for conducting survey Methodological manual for statistics on the Information Society and Regulation (EC) No 808/2004
10.7. Quality documentation:The Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12 and 47/19) defines the commitment to quality which ensures that official statistical producers in Montenegro work and cooperate in accordance with the international principles of statistical system quality. Development Strategy and Programme of Official Statistics for 2019-2023 define the objectives of development. One of objectives is Further implementation of official statistics quality code. Pursuant to the ESS Quality Declaration, Article 338 of the Contract on EU Functioning, Regulation 759/2015 and Regulation 223/2009 as well as European Statistical Code of Practice, the following documents are in adoption procedure: 1. Quality Strategy of Statistical Office, 2. Guide for Implementation of Quality Strategy in Statistical Office, 3. Implementation Plan. Quality reports for statistical surveys are available on MONSTAT website:

                                                                                  11. Quality management                                                                 Top
11.1. Quality assurance:Statistical Office has chosen the implementation of elements of TQM (Total Quality Management) model that foster development and improvement of functioning of: - institution, - official statistical result production, and - individual. Within middle-term deadline, Statistical Office has chosen the TQM implementation through the following objectives: 1. Strong commitment to users and other interested parties, 2. Quality statistical processes and products, 3. Professional orientation of staff members, 4. Constant improvements, 5. Reduction of overburden of reporting units.
11.2. Quality assesment:Not available.

                                                                                        12. Relevance                                                                              Top
12.1. User needs:International users: - Eurostat; - World Bank; - UN organizations; - International Monetary Fund. National users: -Ministries and other public administration bodies; -Local government and other local government bodies; -Central bank; -Non-governmental organizations; -Students; -Researchers; -Media.
12.2. User satisfaction:The Statistical Office has adopted the Quality Management Strategy, the Guidebook to the Implementation of the Quality Management Strategy, as well as the Plan for the Implementation of the Quality Policy. In order to measure the degree to which fulfills obligations towards users and within the new quality policy, the Statistical Office conducted User satisfaction survey. Data collection was carried out through a web survey, in the period from 1 September to 20 October, 2017. The results of the survey are available on the Statistical Office website, link:
12.3. Completeness:Collected data are in accordance with the methodological manual for ICT usage surveys, which is defined by EU and Eurostat.

                                                                                  13. Accuracy and reliability                                                              Top
13.1. Overall accuracy:In ICT usage surveys results are based on the sample of population they are subject to the usual types of errors associated with sampling techniques and interviews, such as sampling errors, non-sampling errors, measurement errors, processing errors, and non-response.
13.2. Sampling error:Sample errors occur due to the analysis of the sample of a part of population. Sample error size may be controlled by the size and design of the sample. Significan sample errors may lead to the unreliable data when related to some smaller domains (levels or data groups) that have insufficient number of units in the sample.
13.3. Non-sampling error:Non sampling errors: over-coverage, under-coverage, measurement errors andr processing errors, editing, imputation, and non-response errors.

                                                                              14. Timeliness and punctuality                                                          Top
14.1. Timeliness:The final data are published 7 months after the end of the reference period. Timeliness of final data: T + 7 months after the end of the reference period. The data are published in accordance with Statistical Release Calendar (7 months after the end of the reference period).
14.2. Punctuality:The punctuality indicator represents the time difference between actual publication of the data and the planned publication of the data. Deadlines of dissemination of the ICT data at the website are defined in the Statistical Release Calendar. Indicator TP3 (punctuality) is 0, there is no difference between the planned and the actual publication. That means that the Release is published in accordance with Statistical Release Calendar.

                                                                                      15. Coherence and Comparability                                                                          Top
15.1. Comparability -
The data at the national level are comparable with countries that carry out the survey on the ICT usage according to the Eurostat methodology in accordance with the implementing Regulation (EC) 808/2004 and regulations of the European Commission which change depending on the year of survey.
15.2. Comparability over time:The data from ICT usage survey in households and by individuals are comparable in the period from 2011 to 2020 year.

15.3. Coherence - cross
Not available.
15.4. Coherence - internal:Not available.

                                                                                        17. Data revision                                                                          Top
17.1. Data revision - policy:Statistical Office has adopted the revision policy and it is available on the website
17.2. Data revision - practice:Published data are considered final except in the case of methodological changes and the introduction of new classifications, as a result which are subject to revision.

                                                                                 18. Statistical processing                                                                 Top
18.1. Source data:Survey on the use of information and communication technologies in households and by individuals is a sample-based survey. The survey is conducted on a stratified two-stage sample.The annual sample is 1800 households and 1800 persons.
18.2. Frequency of data
18.3. Data collection:Data collection is done using the face-to-face interview, where interviewers use a computer / tablet (CAPI method of data collection).
18.6. Adjustment:The survey is done in accordance with the Eurostat methodology and is in line with international standards. As for the adjustment of national needs, there is no harmonization, because from this study received a wide range of answers and information that meet the national interests.


                                                                                           19. Comment                                                                             Top