Category: Economic statistics
Area: Services
Survey / data collection: Quarterly survey on turnover in services

MONSTAT metadata
Reference metadata
  1. Contact
  2. Metadata update
  3. Statistical presentation
  4. Unit of measure
  5. Reference period
  6. Institutional mandate
  7. Confidentiality
  8. Release policy
  9. Frequency of dissemination
10. Accessibility and clarity
11. Quality management
12. Relevance
13. Accuracy and reliability
14. Timeliness and punctuality
15. Coherence and Comparability
17. Data revision
18. Statistical processing
19. Comment

Note: For any question on metadata, please contact MONSTAT metadata support.

                                                                                     1. Contact                                                                           Vrh
1.1. Contact organization: Statistical Office of Montenegro - MONSTAT
1.2. Contact organization unit: Department of Short-term Statistics
1.2. Contact organization unit: IV Proleterske 2, 81000 Podgorica, Montenegro

                                                                                      2. Metadata update                                                                       Top
2.1. Metadata last certified:18/11/2014
2.2. Metadata last posted:18/11/2014
2.3. Metadata last update:10/06/2019

                                                                                3. Statistical presentation                                                                  Top
3.1. Data description:The purpose of the statistical survey on turnover in other services is the quarterly statistical monitoring of turnover (income from sale of goods and services) in service activities as well as the measuring of the dynamics of its change. The quarterly compilation of the turnover index is intended for a simple monitoring of change flows in economic development. It is suitable for short-term observations and analyses of the economic development. Just like in other short-term conjunctive statistics, the basic purpose is not the level of a particular phenomenon but rather its dynamic of change.
3.2. Classification system:NACE Rev. 2
3.3. Sector coverage:The survey on turnover in service sector includes all business entities (legal units, tradesmen and free lances) if their prevailing activity is one of the following: : G, H, I, J, K, L, M, N, P, K, R i S NACE Rev.2 Entrepreneurs and enterprises with turnover = 0 are excluded. Data are broken down by number of employees: Class 1: 0 ? 9 Class 2: 10 ? 49 Class3: 50 ? 249 Class 4: >250
3.4. Statistical concepts and
Indices of turnover in other services show the dynamics of the turnover in the observed sector. Turnover comprises the totals invoiced by the observation unit during the reference period, and this corresponds to market sales of goods or services supplied to third parties. Turnover includes all duties and taxes on the goods or services invoiced by the unit with the exception of the VAT invoiced by the unit vis-a-vis its customer and other similar deductible taxes directly linked to turnover. Number of employees - defined as the total number of employees who work in the observation unit (including working proprietors, partners working regularly and unpaid family workers). Hours worked including working hours which employees are held in operating activities during the reporting quarter. Number of employees - defined as the total number of employees who work in the observation unit (including working proprietors, partners working regularly.
3.5. Statistical unit:For services survey the reporting and observation unit are the same. Units of statistical observation and reporting for which data are provided, are enterprises with main activity in the Statistical Business Register is in Divisions: G, H, I, J, K, L, M, N, P, Q, R and S NACE Rev2.
3.6. Statistical population:The sample frame was based on the data from the Business Register of the Statistical Office of Montenegro and includes all active businesses in the areas of H, I, J, K, L, M, N, P, Q, R and S Nace Rev.2. Enterprises are excluded from the scope of entrepreneurs and businesses that have turnover = 0 For sampling classes are determined by turnover of companies: Class 1: 0 - 24 999 ? Class 2: 25 000 - 199 999 ? Class 3: 200 000 - 999 999 ? Class 4: 1 000 000 - 4 999 999 ? Class 5: more than 5 000 000 ? The sample includes all companies in the class 4 and 5 and the rest is determined by random sampling.
3.7. Reference area:The whole territory of Montenegro.
3.8. Time coverage:Data are available from 2010.
3.9. Base period:The base year is 2015.

                                                                                      4. Unit of measure                                                                        Top
Turnover - in Euro. Number of employees - counted numerically. Changes compared to the previous periods ? indices numbers.

                                                                                     5. Reference period                                                                       Top

                                                                                  6. Institutional mandate                                                                    Top
6.1. Legal acts and other
The Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12) defines provisions for collection, processing, and dissemination of data. The Law provides to the Statistical Office legal powers to collect and access the data necessary for the implementation of Programme and Annual Plan. The Law gives a priority to the use of administrative data and right of access to individual data that are a result of survey of other official statistical producers. As an annex to legal provisions, Statistical Office has signed several memoranda on cooperation with administrative data providers.
6.2. Data sharing:Signed agreement on cooperation with the official statistical producers: 1. Customs Administration 2. Tax Administration 3. Ministry of Finance 4. Central Bank of Montenegro 5. Trilateral agreement (MONSTAT, Ministry of Finance, and Central Bank of Montenegro) International institutions: 1. EUROSTAT 2. UN organizations 3. IMF 4. World Bank

                                                                                        7. Confidentiality                                                                          Top
7.1. Confidentiality - policy:Articles 53-60 of the Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12) provide a framework for protection, use, and transmission of confidential data. MONSTAT has produced two comprehensive rulebooks that cover the procedures for individual data protection as well as keeping individual records. With purpose of the meeting legal framework on functioning of security system and statistical confidentiality there was adopted the Rulebook on Keeping Statistical Data by which Manner, Time, Technical Conditions and Organization of Statistical Data Storage to Prevent Their Destroying, Misappropriation, and Unauthorized Use is Regulated as well as the Rulebook on Contents and Manner of Keeping Records on Users of Individual Statistical Data by which contents and manner of keeping records on users of individual statistical data is regular. Pursuant to the Article 59, an access to the confidential data is limited to persons performing duties and tasks of official statistical producer and up to the stage the data are necessary for official statistical production. Persons that performs duties and tasks within official statistical producers must sign the statement on respecting the principle of confidentiality. Law on Official Statistics and Official Statistical System is aligned with the Regulation No 223/2009 and the Regulation (EU) 2015/759 from 29 April 2015 that also regulate confidentiality provisions. The Government of Montenegro adopted the Statement on Commitment of Confidence in Official Statistics (Commitment of Confidence).
7.2. Confidentiality - data
Employees of the Statistical Office of Montenegro sign confidentiality statements and legal actions are forseen for the intentional violation of the confidentiality of statistical data. Article 54 of the Law on Official Statistics and Official Statistical System of Montenegro ( Official Gazette of Montenegro , No.18 /12) stipulates that the data collected, processed and stored for the purposes of official statistics are considered confidential, if it is possible, on the basis of these data, to directly or indirectly identify reporting units, thus reveal individual data. The reporting unit is directly identified by name, address, or by the assigned identification number. If the reporting units gave explicit consent for the use of specific data, that data shall not be considered confidential.

                                                                                        8. Release policy                                                                         Top
8.1. Release calendar:The Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12) stipulates that official statistical producers prepare, update, and publish Statistical Release Calendar. It is published on the website of Statistical Office not later than 20 December for the next year, for all official statistical producers that includes date of releasing statistical data. Any change in date of releasing in the Calendar is published in advance in accordance with the Procedure on Unplanned Revisions.
8.2. Release calendar - access:
8.3. User access:General aim of official statistical producer is to meet the needs of users, and to make an access to statistical data to users in an understandable manner, simultaneously and under the same conditions. Statistical Office is obliged to produce and disseminate official statistics in objective, transparent and professional manner, so that all users are equally treated.

                                                                            9. Frequency of dissemination                                                             Top

                                                                                  10. Accessibility and clarity                                                                Top
10.1. News release:New release are available on the MONSTAT website:
10.2. Publications:Statistical Office publishes the following regular publications: 1. Statistical Yearbook, 2. Montenegro in figures, 3. Monthly statistical review. In addition to the above regular ones, Statistical Office publishes also additionally publications. Some of the most important additional publications are as it follows: 1. Women and Men in Montenegro, 2. The most often used statistical data All publication published by Statistical Office are available at the following link:
10.3. Online database:Data of turnover in services (2010=100) are available on web site:
10.4. Micro-data access:The Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12) regulates rules under which external users can obtain an access to individual data for needs of research. Article 58 defines types of scientific and research organizations that can obtain such data. Providing individual data without identifier is possible only upon a written request of scientific and research institutions, with purpose of performing scientific and research activities as well as international statistical organizations and statistical producers from other countries. Research entity signs the agreement with Statistical Office, and it signs the statement on respecting the confidentiality principle. Official statistical producers keeps a separate records on users and purpose of using the statistical data given to these users.
10.5. Other:Not available.

10.6. Documentation on methodology:
Methodology of other services survey is available on MONSTAT website:
10.7. Quality documentation:The Law on Official Statistics and Official Statistical System (Official Gazette of Montenegro No 18/12) defines the commitment to quality which ensures that official statistical producers in Montenegro work and cooperate in accordance with the international principles of statistical system quality. Development Strategy and Programme of Official Statistics for 2014-2018 define the objectives of development. One of objectives is quality management via monitoring the implementation of European Statistical Code of Practice. Pursuant to the ESS Quality Declaration, Article 338 of the Contract on EU Functioning, Regulation 759/2015 and Regulation 223/2009 as well as European Statistical Code of Practice, the following documents are in adoption procedure: 1. Quality Strategy of Statistical Office, 2. Guide for Implementation of Quality Strategy in Statistical Office. 3. Implementation Plan

                                                                                  11. Quality management                                                                 Top
11.1. Quality assurance:Statistical Office has chosen the implementation of elements of TQM (Total Quality Management) model that foster development and improvement of functioning of: - Institution, - Official statistical result production, and - Individual. Within middle-term deadline, Statistical Office has chosen the TQM implementation through the following objectives: 1. Strong commitment to users and other interested parties, 2. Quality statistical processes and products, 3. Professional orientation of staff members, 4. Constant improvements, 5. Reduction of overburden of reporting units.
11.2. Quality assesment:Quality is monitored throughout all stages of data production, by the responsible statisticians, according to specifications for concrete surveys. Data collection, data capture and processing are usually subject to this monitoring (similarly as timeliness and punctuality). In the framework of the organization of statistical surveys, selected quality aspects are part of preparing staff involved in statistical production. The definitions of the basic variables and the methodology of the calculation of results (absolute data, current and constant price indices) are fully aligned with the recommendations of Eurostat in the area of short-term indicators (Council Regulation No 1165/98 ANEX D) except seasonal adjustments.

                                                                                        12. Relevance                                                                              Top
12.1. User needs:International users: - Eurostat, - World Bank, - UN organizations, - International Monetary Fund National users: - Ministries and other public administration bodies, -Local government, and -Other local government bodies. - Central bank, - Non-governmental organizations, - Students, -Researchers, - Media.
12.2. User satisfaction:The Statistical Office has adopted the Quality Management Strategy, the Guidebook to the Implementation of the Quality Management Strategy, as well as the Plan for the Implementation of the Quality Policy. In order to measure the degree to which fulfills obligations towards users and within the new quality policy, the Statistical Office conducted User satisfaction survey. Data collection was carried out through a web survey, in the period from 1 September to 20 October, 2017. The results of the survey are available on the Statistical Office website, link:
12.3. Completeness:Survey is done on the basis of a sample includes companies that are registered in sections H, I, J, K, L, M, N, P, Q, R and S NACE Rev. 2 classification of economic activities) and the data obtained in this study are fully compliant with the Council Regulation No 1165/98 (except seasonal adjustments).

                                                                                  13. Accuracy and reliability                                                              Top
13.1. Overall accuracy:The quartely other services survey results are based on a sample of reporting units and are subject to the usual types of errors associated with sampling techniques, as well as non-sampling errors, measurement errors, processing errors and non-response.
13.2. Sampling error:Since the survey does not include all units of a target population but rather a randomly selected sample of units, there are sample errors that may occur in estimations. A variation coefficient is a relative measure (percentage) of the accuracy of an estimate. Along with these measures, a lower and upper limit of a confidence interval is calculated.
13.3. Non-sampling error:Non-sampling errors are tied to other errors that are not related to the sample. Non-sampling errors include: Coverage errors, Measurement errors, Processing errors and Non-response errors .

                                                                              14. Timeliness and punctuality                                                          Top
14.1. Timeliness:The first results are published 50 days after the end of the reference quarter.
14.2. Punctuality:Accuracy indicator represents the time difference between Actual date of the effective provision of the statistics and Scheduled date of the effective provision of the statistics. P3 = dact - dsch In other services survey, punctuality = 0, which means that we have met the calendar: not earlier and not later published.

                                                                                      15. Coherence and Comparability                                                                          Top
15.1. Comparability -
Methodology of services survey is the same as in other European countries, that is the reason why our data are comparable geographically with data of other EU countries.
15.2. Comparability over time:Comparable data have been published since 2010.

15.3. Coherence - cross
The data from other areas of economic statistics (Structural Business Statistics, National Accounts, Tourism statistics, etc.) are used to do cross-checking the data.
15.4. Coherence - internal:Data are internal coherent. Higher level aggregations are derived from detailed indices according to well-defined procedures.

                                                                                        17. Data revision                                                                          Top
17.1. Data revision - policy:Statistical Office has adopted the revision policy and it is available on the website
17.2. Data revision - practice:Typical revisions are minimal. Significant revisions are used only if there is a methodological changes. As there is no official policy revisions, the Other services Survey used the following measures: - For significant revisions (such as changing the base year) are converted to all series, but the changes have not been announced. A claim that there is a change is published together with edited data. - If the error occurs, it is corrected in the shortest possible time and in the next release. - All information is viewed as preliminary until the next release when preliminary data become final.

                                                                                 18. Statistical processing                                                                 Top
18.1. Source data:Survey is done on the basis of a sample includes companies that are registered in sections G, H, I, J, K, L, M, N, P, Q, R and S NACE Rev. 2. Company filled information based on accounting records.
18.2. Frequency of data
18.3. Data collection:Data are collected through questionnaires (by post, email or fax).
18.6. Adjustment:Not available.


                                                                                           19. Comment                                                                             Top